Privacy Policy for Sustainable Journeys in Austria
This Privacy Policy explains how our online platform, dedicated to advertising eco-friendly car journeys in Austria, collects, uses, and protects your personal information. We are committed to ensuring the privacy and security of your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect various types of information to provide and improve our service. This may include:
- Information You Provide Directly: This includes any information you voluntarily submit to us, such as when you sign up for newsletters, submit inquiries, or interact with features requiring personal details. This might include your email address, name, or preferences related to eco-friendly travel.
- Usage Data: We automatically collect information about how you access and use our site. This may include your IP address, browser type, device type, pages visited, time spent on those pages, and other diagnostic data. This helps us understand user behavior and improve the user experience, particularly around features like green travel routes and charging station maps.
- Location Data: With your consent, we may collect and process information about your location, which can assist in providing relevant charging station locations and eco-friendly routes near you. You can enable or disable location services when you use our service at any time by toggling the location settings on your device.
2. How We Use Your Information
The information we collect is used for various purposes:
- To provide and maintain our service, offering you the best eco-friendly car journey and charging station information.
- To personalize your experience and deliver content and features that are most relevant to your interests in sustainable travel.
- To improve and optimize our site, including the design, content, and functionality, such as the efficiency of our charging station map.
- To communicate with you, respond to your inquiries, and provide customer support related to our services.
- To send you newsletters, marketing or promotional materials, and other information that may be of interest to you, always with an option to opt-out.
- To detect, prevent, and address technical issues or potential security breaches.
3. Legal Basis for Processing Personal Data Under GDPR
We process your personal data under the following legal bases:
- Consent: Where you have given your explicit consent for us to process your personal data for one or more specific purposes (e.g., for newsletters).
- Contract: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing specific route planning services).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
5. Data Security
The security of your data is paramount to us. We implement appropriate technical and organizational measures designed to protect your personal data against accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: You also have the right to withdraw your consent at any time where our platform relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the physical address provided below.
7. Service Providers
We may employ third-party companies and individuals to facilitate our service (Service Providers), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Sustainable Journeys GmbHGrüner Weg 12
1010 Wien
Österreich